Shipping policy

Shipping Policy

Thank you for shopping with Flexora.

We strive to provide reliable and efficient shipping services to customers worldwide.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Domestic Shipping

  • Orders within Pakistan are typically delivered within 2–7 business days after dispatch.

  • Delivery times may vary depending on location and courier service availability.

International Shipping

  • We ship to selected countries worldwide.

  • International delivery times generally range from 7–21 business days depending on the destination country, customs processing, and local courier services.

  • Delivery estimates are not guaranteed and may vary due to factors beyond our control.

Shipping Rates

  • Shipping charges are calculated at checkout based on destination, package weight, and shipping method.

  • Any available free shipping promotions will be clearly displayed on our website.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

  • These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

  • Flexora Snacks is not responsible for customs delays or additional charges imposed by customs authorities.

Order Tracking

  • Tracking information will be provided when available once your order has been shipped.

  • Customers can use the tracking number to monitor the progress of their shipment.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, customs inspections, transportation disruptions, or other unforeseen circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
Orders returned due to incorrect addresses may require additional shipping charges for re-delivery.

Lost, Damaged, or Missing Packages

If your package arrives damaged, is lost in transit, or contains missing items, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Photos of damaged items or packaging (if applicable)

  • A detailed description of the issue

We will investigate the matter and work toward an appropriate resolution.

Contact Us

For shipping-related inquiries, please contact our customer support team through our website or WhatsApp support channel.

Thank you for choosing Flexora Snacks.